Returns & Exchanges
At Frankies Auto Electrics & Car Audio, we want you to be completely satisfied with your purchase. If your item isn't the perfect fit or style, we offer a 30-day window for returns and exchanges on all unworn items.
Return Process
- 1.Initiate Your Request
Log into your account portal or contact our customer support team with your order number to request a Return Merchandise Authorization (RMA) number.
- 2.Pack Your Items
Securely place the items in their original packaging with all tags attached, ensuring the RMA number is clearly marked on the exterior of the parcel.
- 3.Ship It Back
Drop off your package at any authorized shipping carrier; we recommend using a tracked service to ensure your return reaches our warehouse safely.
- 4.Inspection and Refund
Once our quality control team inspects the items, your refund or exchange will be processed within 5-7 business days to your original payment method.